Phone: 8009220204
Found 319 reviews / complaints
Page 26

Verizon Wireless
Charged $299 for Replacement Phone Despite Insurance, Damage Claim Denied

We returned our non-working phone to Verizon Wireless for an exchange. The individual we spoke to walked us through the process, made it clear it had to be returned within five (5) days, or there would be a restocking charge (another scam they have going). So we sent the phone back in the postage ...

Verizon Wireless
Charged for wireless service I did not use

Following is a copy of the letter I sent to Verizon. So far no reply except more bills. Friday, April 08 Verizon Wireless 777 Big Timber Rd Elgin Il 60123 Att: Evelyn Dear Evelyn, Thanks for your recent correspondence regarding the charges in dispute. As you know your firm and I have add numerous ...

Verison wireless
Poor Customer Service

I'm a long time customer of Verizon Wireless. I have been at my current address since December and never experienced a problem with my cell phone. I started having trouble with my service at around April 41. The trouble was with dropping calls. I was able to receive and to make calls. The dropping ...

Verizon Wireless
Charged for Extra Phone Returned in Time and Plan Never Lowered

In March I switched my cell phone providers from AT&T to Verizon Wireless, I was offered a deal through Overstock.com on a Android smart phone, once I received my phone, I found out that they sent me 2 phones instead of 1, so I contacted Overstock to let them know about the mistake, they in ...

Verizon Wireless
Phone Network Outage for Four Days and Credit Refused

After more than eleven years with Verizon Wireless, I was shocked by the events of this past week. I have a phone that a family member uses. On Saturday, he came to me and said that he was unable to text. I called technical support. After about 30 minutes, the tech gave up, said that the phone was ...

Verizon Wireless
Payment Page Charged Full Balance and Reversal Refused

Like many Americans on a fixed income, we have trouble keeping on top of our bills. After being text messaged of an impending service cut-off, I called customer service to make payment arrangements on the arrears and balance due. On Monday I told them I could pay the arrears on Friday. They said ...