They were the most awful company I have ever dealt with! Whirlpool set up an appointment to come out and fix my washing machine and this is the company they sent. They came out to diagnose the problem and then said the parts needed to be ordered and delivered to my house. They set an appointment ...
These people keep calling my cell even after I have told them for the past 2 weeks to take me off their calling list. They either ask why I don't want to talk to them or they just hang up and I get a call again later in the day from them. ...
We have a warranty and when our refrigerator/freezer's compressor went out, we called the warranty company. They referred us to A&E Factory Service. The technician came out a few days later, diagnosed the problem, collected my deductible, ordered the part and scheduled to be back in 5 days. I ...
Today was the 3rd time we had our service technician not arrive on time. When we called A & E to have someone assist us or to at least listen to our complaint about their lack of customer service, we were told that no one could help us. The managers also said that they could not assist us and ...
After speaking to a specialist over the phone and explaining the problem i had with the control panel of my Maytag dishwasher a repairman came to my home (first available appointment was 10 days later). He showed up late (I waited from 8 am - 12 pm, and he did not show up until almost 1). All he ...
My 7-year old Maytag dishwasher panel and latch were broken and repaired on June 1; August 30th, that is within the 90-day warranty - I called A E to schedule an appointment; they claimed that the warranty did not apply; after checking, I determined that it applied and cancelled the service call to ...