My Problems start with buying Maytag products, but ends with their preferred appliance repair company, A & E Factory Service. My complete overall dissatisfaction of how A & E Factory Service treats their customers. Having problems with your appliances is acceptable, their service and ...
A & E Factory Service missed several appointments to fix dishwasher without calling. I have called several times and for the most part, agents are rude or insensitive to the problem. I waited around 2 different days, nobody showed up or called, even though they put in their logs that i could ...
My story starts two years ago. On December 5th my mother and father-in-law bought us a new stove for Christmas, after our old one quit working. They were also kind enough to purchase an extended warranty for the stove that they purchased from Lowe's. Unfortunately, on Sunday, November 9th, I tried ...
My dryer panel locked accidentally due to a child who pressed the button to lock the controls. It is a child proofing feature but it was something I was unfamiliar with and had never seen it before. I looked in the manual under trouble shooting but neglected to look entirely through the manual. I ...
Service call for a clothes dryer that did not heat up. The tech. Arrived, his heat probe did not work properly. He said he had to look at the rear of the machine, but can't move it out. I just had shoulder surgery and had to move it out, he refused to help! He indicated that the Lint Indicatoe ...
9/13/08 (Sat). Discovered our 3 year old Maytag Fridge died overnight. Fun. Called Maytag's 800 # and spoke with a very kind and empathetic agent who arranged a service appointment with A&E Factory Service for somewhere between 8-5 on Monday, 9/15. I asked her how much this would cost us out of ...