We are a military family and moved out of our condo and canceled service in June. We moved to Texas and placed our house on the market. The house did not sell until Oct. of 2008. It was sitting completely empty and unoccupied until it sold. Now Xcel is billing us $205.74 for services provided ...
I am writing a second complaint against Xcel Energy. My first complaint to this commission was in November concerning excessive charges to our home in Denver, CO. Xcel responded by placing a work order on our account; this work order was never completed, nor was any date and time set up to examine ...
We need to do something about this company! My husband and I have moved a lot, I know that it can be difficult for a company full of Egg heads to follow. I thought it was simple, transfer account right? Wrong! Here is the story: We start service in 10/06 with Xcel again after 2 years of not having ...
Xcel Energy is the sole provider of public service utilities in Colorado; they are a monopoly or relatively close to being one. My sister-in-law recently informed me that Xcel Energy sent her a bill that was unusually high. She explained that she called customer service and was given the ...
I moved into my residence in October. I called Xcel - had service connected in my name and there was absolutely no problems. Got to the fourth month of service (February), and all of a sudden my bill went from $191.22 to an almost $10,000.00!!! They claim them to be account transfers that were ...
Ever since my fiance and I have moved in together, there has been nothing but trouble from Xcel Energy. I know for a fact that other people have been ripped-off by this unorganized, unhelpful, bunch of incompetent people that work at Excel Energy. Let me begin... We moved into a house we're renting ...