I am writing a second complaint against Xcel Energy. My first complaint to this commission was in November concerning excessive charges to our home in Denver, CO. Xcel responded by placing a work order on our account; this work order was never completed, nor was any date and time set up to examine ...
We need to do something about this company! My husband and I have moved a lot, I know that it can be difficult for a company full of Egg heads to follow. I thought it was simple, transfer account right? Wrong! Here is the story: We start service in 10/06 with xcel again after 2 years of not having ...
Xcel Energy is the sole provider of public service utilities in Colorado; they are a monopoly or relatively close to being one. My sister-in-law recently informed me that Xcel Energy sent her a bill that was unusually high. She explained that she called customer service and was given the ...
I moved into my residence in october. I called xcel— had service connected in my name and there was absolutely no problems. Got to the fourth month of service (february), and all of a sudden my bill went from $191.22 to an almost $10,000.00!!! They claim them to be account transfers that were ...
Ever since my fiance and I have moved in together, there has been nothing but trouble from Xcel Energy. I know for a fact that other people have been ripped-off by this unorganized, unhelpful, bunch of incompetent people that work at Excel Energy. Let me begin... We moved into a house we're renting ...