Dear Sirs, My family have been customers of Monro Muffler for many years, but Sat. Jan. 19th @ 10:00 AM, I took my 2006 Saturn Vue to the Dewey/Latta location in Rochester for a simple inspection. My SUV had been running perfectly all year long, no rough starts, no stalling, no hesitations, no ...
In September of I brought my 2007 Subaru Legacy 2.5 to Monro Muffler on William Penn Highway in Monroeville, PA 15146 for replacement tires. James M. Is the representative that helped me and did the work on my vehicle. James suggested tires (Bridgestone Potenza RE050) and I asked if they were all ...
Went to mr. Tire was advised i needed to have a front-end allignment, gave permission, was then advised i needed a ball-joint replacemnet before a front end alligment could be prefromed, i advised mr. Tire i was in a hurry and would return at a later date. When i got my invoice i noticed i was ...
This individual asked for copious information/pictures about my issue with Mr. Tire, and then never replied or tried to come to a resolution. Customers of Monroe or Mr Tire beware when dealing with them, you'll get no support from the corporate office for the damage they inflict on your car!!! ...
Date: September 19 I have a 1996 Volkswagen Jetta GL, which was brought into Monro Muffler/Brake & Service to have the muffler, exhaust component, and exhaust pipe replaced on February 4. Twenty months later (October 30) I returned to have the muffler and exhaust components replaced due to ...
After having several problems with exhaust work done to my car, I've given up on the folks at the Brattleboro, VT Monro store and have gotten my issue fixed 100% satisfactorily at another shop. Tough thing seems for these folks is that the old non-functioning parts have been disposed of and ARE ...