Below is an email letter from myself to Tracfone in regards to recent events between myself and their telephonic customer service line. Even with my opinion being that this incident is egregious display of unfair treatment towards a valued customer it does not in itself make them fraudulent or ...
We purchased a Tracfone with Lifetime Double Minutes included last year. At some point soon after, the phone ceased to work. I contacted Tracfone both by phone and by email, at which time Tracfone determined that sending the phone back would not be cost effective. Tracfone did not offer to send a ...
I thought my problems with Tracfone were over, but not just yet!!! After my repeated calling 2 days ago, incoming calls were OK, so I thought it all fixed! That was a BIG mistake!!! Yesterday when I tried to make an outgoing call, nothing happened!!! I called Tracfone AGAIN, put in all sorts of ...
After 4 days and NUMEROUS phone calls to their representatives (who ALL said the problem was resolved), it FINALLY is, for now! All I was requesting was that my minutes and telephone #, be transferred from my old tracfone to the new one! First of all, after waiting for 72 hours for those things to ...
I bought my son a Tracfone that had web access. I contacted tracfone to find out if my son would be able to browse the web and was told NO. The only website that he would be able to access was theirs to download music not to browse the web. So I agreed that my son could have the phone. Come to find ...
With good service for 8 years, Christmas 08, Purched 3 New Phones, After actvation not one could be called from local land line with out a long distance charg. Spent over 40 hours and 44 days on telephone with TracFone and they could not solve the problem. Was sent one new pnone, and 7 sim cards. ...