I purchased the bamboo towels based on the "Satisfaction Guaranteed" return policy. The towels were never opened and I decided to return them. When I called for the RA number, customer service notified me that personal items were not returnable. After inquiring where that was posted, I ...
My wife ordered a $250.00 digital steam press from Brookstone in November by mistake (we wanted the pants press). As soon as she realized her mistake, she contacted Brookstone who advised her it was no problem, simply refuse UPS delivery and they will ship it back. So we refused delivery, it made ...
Brookstone Company that is basically in many malls and online is a rip off. We ordered their overpriced $40.00 soap dispenser as a gift. It did not work correctly. So naturally we contacted customer service. She was rude and wanted to argue over it, they did not believe us and did not want to take ...
Product: Cube world Web site showed four cubes. Description said four cubes. "A cast of four stick figures living in their cubes." and "Play with one or build an interactive world of all four stick characters." Nowhere did it say I would receive only two cubes. But when I ...