I signed up for Verizon Residential Phone Internet service in Jan/ Feb. I called specifically to ask questions about a "bundle" package I had seen advertised online that included Verizon Freedom Essentials (unlimited US calling), and 4-7 Mbps of high-speed/DSL internet service. The ...
Been a Verizon customer for 3 years. Ordered phone services (Freedom Essentials), Verizon DSL and Direct TV. First this was supposed to be $136 per month for all 3 services. Not once has it been $136, instead it's been anywhere from $145 to $179.80 for three services that were supposed to be ...
My complaint is towards Verizon, I feel that the billing company is very incompetent. My service which is TV and internet was disconnected last night 4-19-11. I called and spoke with someone and states that I have an outstanding balance for $162.00. I told him that the $162.00 bill had just ...
I first realized Verizon were lying b*tards when I called them last summer, requesting assistance with my internet service, which had mysteriously stopped working. I had signed up for wireless internet, but when I called the service number on my bill, they claimed they didn't offer wireless ...
Bait and switch, false advertising, predatory billing: they are charging me 5 times the agreed upon amount for 2 phones plus the internet: $99 - $10 (for 6 months for switching to FIOS) - $40 for bundling the phone/internet services = $49 (should be the correct billing amount). AND now they are ...
Okay, this is no mistake. Nor am I complaining because of having to pay onto something. This is a true, accurate story. I don't think they handle their customers very well. They made a contract out with me, I agreed to it. Then they sold it to another company named Frontier. Well, things were fine ...