First bad sign: We signed up for FIOS in September but did not get active service until November. Second bad sign: We could never sign in to view our bill or what's due. When we were able to sign in, we disabled direct deposit. (We wanted to see or regulate how or for what we were being billed via ...
I have also received the worst customer service possible from Verizon in response to the FIOS Bundle Promotion and have still not received the promised 19" Sharp LCD TV, nearly 4 months after ordering the bundle. Verizon does not send an email confirmation of anything that they discuss with ...
First time I received charges from esbi was last month-July. There were two seperate phone charges on my bill that I knew nothing about. The first charge was for an answering service. I didn't need an extra answering service because thru Verizon, that's included with my phone package. That first ...
Ok... So I changed my "Freedom" Package to a "Regional Calling Plan" having been told by a Verizon representative that this would cover all in-state calls in Maryland. Boy was I wrong. It turns out that "Regional" calling plans cover by portion of the state, unlike ...
I received my bill 05/24/04. I was amazed to find a total for 243.32. My bills usually run in the 60-65.00 range. I have a long distance international number on for 24 mins at the cost of $161.68. I have been a customer of Verizon Hawaii for over 8 years now and have never seen something like this ...