Citifinancial auto
Auto Payment Drafted Despite Two-Month Deferment, Refund Delayed
The rep asked me if I would like a 2-month deferment, and I agreed to that since I wasn't able to make the Oct. payment. So the Oct. and Nov. payments were set up as deferred, or at least I thought so. When Nov. 30th came around, I saw that they had drafted the payment out anyway, so I called them ...