I have two separate accounts with HRS USA. Last month, I contacted a customer service representative about expediting my payments and was told to make them over the phone. I gave her my account information and my payment was credited accordingly. After receiving this month's statements, I find that ...
It is very time consuming to deal with HRS USA. We purchased appliances from Best Buy, with financing by HRS USA. This was a mistake. We will never ever purchase anything of any kind from Best Buy. They are a front for this credit predator. Here is how it works. HRS USA gets your address wrong; ...
I have two accts. With HRS. This report is on my Best-Buy acct. I've also been charged late fees. From supposedly late pymts. If I had known about this company, I never would have opened an acct here. Something should be done about this place. I have other accts with other stores. But I maded sure ...
Twice I have been billed a $29.00 late charge when I mailed my payment before the due date. When I called the first time to complain they removed the late charge from my account. It's been many months since then, and I received a bill this week with another $29 charge. I called and told them I ...
I am writing to warn all consumers not to do business with any company that uses HRS USA as their finance source. I am currently employed by a large name finance company, which will remain nameless. I mention this because I know how the billing system works and would make a credible witness if ...
This company appears to have created a formal process to hold payments until they are considered 'late' and only then apply the payment to the account. Although my bank shows the payment clearing my account on April 1st, HRS did not apply the cash to my account until the 11th - 1 day after the due ...