I bought a washer on 6 months same as cash from best buy. I did not know I had to make a small payment every month. On the second month, I received a letter from HRS stating that I was two months late on my payments. I paid the loan off that same day. I later realized they charged $60 in late fees. ...
I checked your site thoroughly, one rebuttal was "Just pay your bills on time". Nice thought, however, it is virtually impossible to accomplish that mission with HRS. HRS will delay registering a change of address. HRS will arbitrarily change your mailing address within the contract ...
I have a Best Buy "Same as Cash" account that is handled by HRS. Every other time I bought something at Best Buy and put it on this "same as cash" plan, no payment was due until the promotional expiration date. However, for reasons known only to HRS, my last purchase was put on ...
Two part problem: $200.00 payment, HRS USA cashed the check for $700.00. When the mistake was caught by me and I contacted them, did I get the $500.00 mistake back? No. This started in early February. Their CSRs kept telling me, "If you fax a letter stating your problem, our Monetary Research ...