We have been loyal customers to Cingular Wireless for approx. 5 years, never being late, never really had any problems that have not been resolved. Now starting in July our experiences took a turn for the worst. So the first month the bill jumped from around $150.00 or so to $457.00. Ok I had a ...
Cingular has been ripping me off, for 3 months. I have been with cingular since January. My plan is 600 anytime min. And 5000 n/w min. I have 2 lines in the plan. Everything started with the month of August, they started charging me n/w. Then they took my rollover minutes as to "cover" ...
10/9 Cingular Wireless Lubbock, TX 79415 Dear Cingular; I have been a Cingular Customer for nearly 10 years. I have had problems that have been resolved in the past, but I am truly shocked at how you are misrepresenting your Family Talk plan to consumers for $9.99 per month to add a line. My ...
I contacted Cingular during the first week of August to cancel my overcharged plan and was told by a CSR that I could not cancel my plan because of the billing cycle. So, I waited another week to try and cancel again, but this time I had made contact with AT&T to have my services ported. On ...
Hello to all of those Cingular customers that are pissed off with the kind of customer service that you have been receiving. I am ex-employee of this company and I too am a victim. You would think that working for the company that they would understand your billing issue. WRONG! Let me tell you a ...
I signed up for a two year service with Cingular with my two sons - during the first four months we decided to add a feature to our phone - unlimited text messaging - entered all the information on the internet at the address they gave - started using the service - the next month I was billed for ...