I have had Cingular as a cell phone carrier, for a few years. They have, needless to say, messed up on my bill twice, and this time it belongs here, on complaint. Please Read this, before you sign up with Cingular. I've liked Cingular Wireless in the past. I have no complaints with them, except for ...
I have been with Cingular Wireless for about a year now. I can not tell you how aggravated I am that I am locked into a contract with these people when I feel they take advantage of their customers. First and foremost I pay 200.00 average a month for a family plan. I pay my bills every month and ...
Prior to a European family trip I established International calling service for our 4 family members on June 9 and was told that I would pay $5.99 per phone for the service. Upon return from Europe, I called Cingular and requested that the service be discontinued on July 10. My son left for college ...
Cingular Wireless customer service is poorly trained and rude to their customers - especially if you are disconnecting your cell phone service. I was closing my account and was giving the phone to my relatives to be used overseas and needed to obtain the "unlock" code so it can be used in ...
I had $32.20 in internet charges on my bill and on July 12 I called Cingular at 1-800-331-0500. I told the rep, Jason Longoria, that I was not using the internet at all. He said he'd refund the $32.20 but he'd have to place an internet block on my phone. I asked him to tell me what websites I was ...
I have been a contract customer of Cingular Wireless for over a year now and I regret signing that contract. I choose a plan that had too many minutes for my needs, but had to wait six months to change it. I tried to change it in advance, for December in November but it was not allowed. In April, I ...