When I signed up for my plan I got a bundle package for Text Messaging, Multi-media messaging, and internet. The package is called Media Basic and is supposed to be 1MB of internet usage. Somehow I got put on Media Basic Internet Express which is only 512KB and costs the same as the plan I thought ...
Have been a Suncom customer for 4 years. Best service I've every had. Cingular moves in and dropped calls, no service in our area. Took 4 times to get to help when my car broke down. We changed our wireless service (which I use for work) because of all the problems. I did get a bill for early ...
I have had several issues with cingular and most of the people working for them are rude and don't won't to hear what you have to say. They are to eager to tell you that you are wrong. I had a phone number to show up on my account for 4 days. The number did not belong to me and have to deal with ...
The following are two emails I sent to the president, CEO, VPs, and legal counsel for Cingular on July 21 and July 22. You can get the email addresses at Dear Cingular Executives: As I write this email, I am on hold with Cingular waiting for a "financial specialist." I bought the prepay ...
90% of the cell phone calls are dropped every 10-15 minutes. I reported it several times. First, they send me a new phone and charged me $300. Oo saying, it was damaged. Now they are saying that atleast a few phone calls are longer than 10-15 minutes long. So, the manager says, that's all Cingular ...
Upon receiving a Cingular bill, covering a period 5/24/05 - 6/23/05, the Complainant noticed additional Other Charges of $37.07 for Direct Bill Charges and related taxes and surcharges. It should be noted that Cingular did not provide any itemization of the Direct Bill Charges; but, instead ...