This company provides online databases for genealogy research for the general public. At renewal time, I received an email stating they would renew for $40. When I got my bill, the bill was for $160. It seems they send out one email for every different database they provide. Thus, I got (they say) ...
Although I notified them 4 time via email to cancel this account and even told them that I was going to report them to the Atty Generals Office, they still went ahead and billed me because I didn't follow their terms and conditions. As I explained to Tracey, a erstwhile "Supervisor" at ...
Internet users beware! Approximately One Year ago, I subscribed for a Three (3) Month period to Ancestry.com via the Internet, as my Mother and Grandmother wanted me to do some checking on our family history. Because I had "heard" of Ancestry.com, I foolishly assumed that they were a ...
Beware: do not just tell a person who calls you that you do not wish to renew however, erring on the side of common practice is not irresponsible. It is the company's responsibility to ensure it communicates any digression from standard subscription policies. I, as a consumer, am not responsible ...
In beleiving I might find some useful information to find a lost relative I signed up for Ancestry. Coms quarterly access for $19.95. In less than an hour I discovered nothing of any use and found nothing that I had not already seen without paying. I sent and email and they said I had to call. I ...