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Found 35 reviews / complaints
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My Family Ancestry.com
My Family Ancestry.com ripoff dishonest fraudulent billing Internet

This company deceived me with a one dollar 30 day trial offer. While talking to my internet provider concerning my technical problem. My family ancestry came on the line and told me that only one dollar would be taken from my checking account for a 30 day trial offer. She said after thirty days the ...

Ancestry.com
Ancestry The company imposed a $50.00 cancellation fee on a monthly subscription that they claim was an annnual contract

Ancestry.com (AKA My Family.com) imposes a $50 Breach of Contract fee on a monthly payment option to an annual subscription. No where on the subscription page or their TOS (Terms of Service) agreement does it state there is any cancellation fee. I feel the company is in violation of federal law by ...

Ancestry.com
Ripoff bait & switch Nationwide

I subscribed to ancestry.com in November. The only billing option offered were monthly & annual. I subscribed to a basic package for 99.95 annually. In Jan I received a notice that my "quarterly" subscription to the super pak was going to be automatically renewed in March (another ...

Ancestry.com
MyFamily.com - RootsWeb.com - Ancestry.co.uk - Genealogy.com Complete and utter ripoff

I cannot add anything more illuminating and different to those messages that have already been posted; unfortunately, I'm traveling down the same road at present. However, I would like to contact my state's attorney general's office, or perhaps file a class action suit. Robyn New York U.S.A. ...

Ancestry
Ripoff DISHONEST FRAUDULENT BILLING The amount of time I spent on hold alone wanting to cancel, I lost a lot more than $75

To start the trial membership was $1.00. I tried it out, and didnt like it. The next day I tried to call and cancel my subscription, as the online instuctions told. I spent 2 hours that day on hold, with not even a response from this company (just music & a message). Then I tried the next day ...

Ancestry.com
Myfamily.com ripoff, free trial cost $100, difficult to contact

Ancestry.com offers a free trial. If you do not cancel before the free trial you are automatically renewed. I foolishly responded, was billed for the whole month even though the start date was on the 14th and then billed for the next month at the beginning of the month. So now I have paid $50 for ...