I am a one and one time only customer of Thompson Cigar. I waited on hold for approximately 30 minutes to have my call answered by a person with a minimal command of the English language and a very short temper. I asked to order a sampler and was told that I had to order an upgraded version to get ...
In May of this year I placed an order with Thompson cigar company for 3 different brands of cigars that were in stock house brands. 9 days later, I checked their web site to check my order status only to find that the order was still pending. Trying to call their so called customer service was a ...
I ordered the Gladiator Sampler from Thompson Cigar in January. Their catalog shows a metal case that has a foam interior with cutouts to hold 12 cigars, a humidifier, a bullet cutter and a guillotine cutter. The sampler also came with their humidor solution and twelve cigars. Cost was $59.00. ...