I had a very bad experience with Quicken Loans. First, they took money up front to process the loan. The person that I initially dealt with disappeared because is "license expired" and another loan officer was assigned to the account. Not to mention that during the process, I had several ...
As retired customer service instructor, I feel that feedback on your performance is a valuable tool. On a scale of 1 to 10, with 10 being outstanding, I would rate Quicken Loans, and my experience at a 3 minus. I was pre-approved, with flying colors first, then I was dragged through ridiculous ...
I try to finance my house, as promised they will return my full deposit (500) if they can not help, week later they call back and said they could not help because my income is not enough to qualified. So they took about 350 for hiring some stupid guys do their job. So they can not return the full ...
I ran into some trouble with refinancing my home with Quicken Loans, I cancelled my contract within 3 days of the loan process due to discrepancies, I researched the money aspect which I found that it will take me 9.6 yrs to recover from the closing costs. John Talpas told me on the phone the ...
This company will not give you enough information to make an informed discission without a deposit. Once you give them your credit card info you will be charged no matter what they say. Furthermore you will not get your money back no matter what they say. I requested information on the refinance of ...
My husband and I wanted to turn our 30 year mortgage and line of credit into a 15 year mortgage. We went to Lending Tree and Lower Your Bills.com and filled in the information. Quicken Loans happened to get to us first. Robert Antaya seemed nice enough. We had just had an appraisal on our home ...