Monday, October 8 I ordered a transmission for my 1997 GMC C/K 1500. My credit card was billed and I received confirmation of that order from "Sheila" at Phoenix Hard Parts that evening. She stated in the email that my transmission could not be rebuilt until I had signed the agreement and ...
I have never been so disappointed in the customer service and business operation of a company in my life. I originally ordered a remanufactured transmission from Phoenix Remanufactured Transmission on March 5. Quickly signing the warranty form before they could ship it was stated by the Dwayne, the ...
Ordered new trans for 2000 minivan, paid for premium coverage. Transmission exploded in less than a year. Took 3 months to supply new transmission (that I had to front the money for). Returned the exploded core - no refund. They said it was not a defect in manufacturing. John is the owner - great ...
I Purchased a $3025.00 transmission from Jackson on october 26. I was informed that it would ship in 10 to 12 business days. It did not. He also informed me that I should not bother to send them my core, because it has already been diassembled and they would not refund my core charge. I was told by ...
I taken care of my 350 indication in advance and received the indication many weeks later. I had been not in a large hurry for this because it was to get a delight vehicle. After recieving the indication and discovering it just worked rate. 50 miles within the many weeks i went it I delivered ...
I purchased this transmission from them on 8/16/06 and upon installing it it did not work was defective/wrong one. I also purchased a platinum warranty with this trans. Which is suppose to cover labor at the rate of $35.00 an hour, all shipping charges as well as all parts. When I installed this ...