5/4: Placed order for TOBI TREE (Item#: 90TB01TT01, Order#: 2006181468) 5/6: My BOA card has been charged for $150.52 5/13: Canceled the order, but they said I'll be charged for $63.83 for shipping and handling (They said that because the product is consisted of three boxes, I'll be charged for ...
I purchased a Tobi steamer and Tobi Tree. I did not open it until many months later due to illness and other events (dealing with the death of a loved one and legal issues). When I opened it and used it the item broke on the very first use. We could see no way to repair it. Upon calling the company ...
On December 10th I ordered ONE Tobi clothes steamer. I received TWO. I immediately emailed Tobi to inform them of the mistake but got no response. I also called their customer service department and was told the second steamer would make a nice Christmas gift. I called and emailed seveal times ...
My husband purchased the Tobi Steamer on 12/14/07. It arrived late after Christmas and spending an additional rush $9.95 s/h. The package arrived Dec. 26th. The parts were missing for the upholstery attachment and the carrying bag was also missing. The order was also missing the "free travel ...
Attached is the letter I sent after nine calls to Tobi USA 12/26/07 To: Tobi USA, LLC RE order # 1005260165 Invoice # TOB6098294 I am writing to voice my total dissatisfaction with the order I placed on 10/18/07. Your website had an option of paying the full amount plus shipping or paying four ...
I ordered my Walkfit insoles after seeing an infomercial on television. It advertised "buy 1 pair/get 1 pair free" so I ordered only 1 set. I was sent two sets (4 pair in all) and charged as if I had ordered two. I, therefore, sent one set back according to the instructions, and paid for ...