We have had service problems since 8-30-07 Three techs have been out and done the same work, nothing, but read a meter and say we need a line crew. We have spoken to at least 20 people from cust service to supervisor, to their supervisor. The make appts and say they didn't have time to get to us so ...
On March 26,27 and 28th our cable and internet had gone out. Then on the 28th my modem went out. I have VOIP so I was unable to call, I did occasionally have dialup speeds on my modem, so I was able to contact the online help. I talked to Zsara who said I was on soft disconnect, which I informed ...
After using DSL for several years and receiving and offer in the mail from Charter we decided to upgrade to cable internet. WORST DECISION EVER! On April 4 I contacted their office to place the order for their bundled service. I was able to get straight through with no waiting. I was told that the ...
My complaint is that Charter Communications is a big rip off. They shut my cable off after the multiple reports that I had made that there service did not work and that I had not recived a bill. They never sent us a bill and now they want $133.23, as well as shut off my services after which I had ...
Why, in a city of 105,000 people. Do we have only one high speed internet server. At least it's that way in my area. We get tired of paying for their service when half of the time their service stinks. We run a business and depend on the internet but some days some of it works and some of it ...
I want to report Charter Communications for falsely charging for services not requested and they will not refund the charges after numerous attempts to correct the issue. I ordered HDTV and was set-up with a DVR Moxi box because the technician claimed they didnt have any HDTV boxes in stock. I was ...