Horrible Customer Service. Failure to correct billing Failure to follow through on promises Different answers at every interaction Sold account to Collections Charter changed their acceptable use forcing me to transfer my service to Business class. The Transfer went through. Except charter did not ...
I have been a long time charter customer, basically because I have no alternative options. I have always paid my bill but in rough times, you try to cut corners on monthly expenses. Charter had all of a sudden increased my bill because a promotion period expired. So immediately I had to start ...
I have been a long time charter customer, basically because I have no alternative options. I have always paid my bill but in rough times, you try to cut corners on monthly expenses. Charter had all of a sudden increased my bill because a promotion period expired. So immediately I had to start ...
I recently opened a new business in Tn and sought out an internet, IP phone system for my company. Charter said they could install on the date I needed. Never happened. Cost me HUNDREDS in advertising and could not open my business due to not having phone service to run my credit card machine. YOU ...
Here is my dilemma..in April of 09' I was going to switch to Uverse. After 6 years of service with Charter and nothing but troubles. I mean unburried cable wires, tickets from the County, broken tv stands, a hole in my bedroom wall as big as my fist and some some from installation which is still ...
I have been a Charter customer for quite a few years. Recently, I received an automated phone call saying that my payment was past due. I called Charter and told the rep that I had recently signed up for automatic payments through the checking account. He replied that since that bill was past due, ...