Ever since I had DSL, i'm getting 1/6of what im paying for. At least 10 times ive tryed to get help each time their tecdh spin me or my wife to get rid of us. Their final answer when i ask for a superviser they say my areas having trouble, this comes after they make us, jump through hoops for more ...
When I signed up for Direct TV/Verizon service, I was quoted $90 a month, so each month when the bill came in at nearly $200 I began inspecting my bill. I was being billed for movie packages that I didn't want and never signed up for. Each month, customer service assures me they will fix it, but ...
I used to work in a call center that answered calls for VZW customers. I am also a customer. The information given is a firsthand account of how you are treated and why you are treated that way. I check the VERIZONPATHETIC website (Post: Why You Are Lied To) at least once every 3 days to see if I ...
Verizon continues to over sell their Internet services which they cannot deliver. Their Internet services advertise 4G, yet they still do not have 4G in an area where even Clearwire has 4G service (of sorts.) I'm told by the Verizon store that the tower is already available for 4G but they have not ...
I have an account with Verizon Wireless and I thought I was with one of the most professional cell phone providers in the nation. I also thought that their customer service was top notch but recently I had an issue come up that has really pissed me off. I have 2 cell phones and 1 internet hotspot ...
Verizon Wireless billed $1800 and $1700 for each month 2 years ago. After speaking with store manager i thought the issue was resolved. Now they hired collection company to collect the dues. Monthly plan was for $200 per month max $300 per month. How did they come up with $1800 per month? I stopped ...