This has to be one of the worst companies I have had to deal with since purchasing my home in January. My existing home warranty policy expired in January and I purchased a home warranty through Colonial in March. They have a 30 day period after you purchase that you can not file a claim, after the ...
Do not purchase a home warranty contract from this company!!! Deceptive selling practices. No intentions of honoring contracts, Morris Grant who claims to be a supervisor in one call second call he is a manager. Signed up in Feb filed first claim April 11 for hot water heater and after 5 days ...
I purchased a home warranty from Colonial Home Warranty in Feb. On April 11 I opened a claim because my hot water heater busted and I opened a claim because I thought my toilet was leaking. On April 11,2o12 a CHW contractor came to my home and diagnosed the problem and said he would call me in a ...
After only two months with the service, I called on Colonial for a stopped up pipe in our main bathtub/shower. They sent out a plumber who said that the drainage is obstructed and they would have to go into the wall and replace a section of pipe. After notifying Colonial, the plumber relayed that ...
I purcahsed a home warranty with Colonial Home Warranty.in May, my air conditioner stopped working. It took their service technician 4 days to finally arrive. They failed to properly repair the unit the first time and two days later had to return again. At that time, they recommended a replacement ...