Friendly and informative on the telephone, before the service. Prompt notification they had received my device, then two weeks of silence. I sent an email and got a canned reply. Sent another email, and got another canned reply. Called and put on hold. It has been more than three weeks since I sent ...
I sent my ipod into to Digiexpress after talking to one of their customer service representatives that was very helpful. She said they were backed up so instead of the 3-5 days it would be exactly 7 days to get it fixed and shipped back. We decided that sounded great and sent in my ipod. After two ...
I do not recommend anyone using digiexpresses services. I have been waiting for about a month for my ipod touch to come in. The first e-mail i received was said they received my ipod and i needed a new headphone jack, and battery. I paid the day they sent me the e-mail confirming what parts they ...
Digiexpress has a very professional website, but thats all they have. I sent my itouch to them on 1-17-11 and paid $28.75 for diagnostics. I also sent them $39.99 on 2-2-11 for an LCD screen. Each week I have been told they are shipping it to me and each week I'm disapointed again. Now theres no ...
I sent two iPods to DigiExpress for them to replace the batteries "professionally". What a disaster. They sent me back the iPods 3 weeks later - even though their web page says "2-3 days". One of the iPods was COMPLETELY DEAD, won't boot. So it cost me $20 shipping to them, $45 ...
DigiExpress is not to be trusted with repairs of Ipods. They simple do not have the technical ability or change the costs to represent an average of $150.00 or more for a repair. (Many other complaints confirm this) My second gen. Ipod was working but the battery would not last. I would constantly ...