I purchased two pair of glasses from Zenni Optical (zennioptical.com). When I recieved them I found that one pair was good while the other pair was distorted in the right lens. I immediately called the Zenni Optical (zennioptical.com) customer service and was informed that I needed to return the ...
Bought eyeglasses in aug. top of left lens broke in less than 3 weeks. Sent in for repair and about 10 or 11 weeks later same lens broke in the very same place. Called customer service and spoke with a person only named chris who told me he did not have to give me his last name as that was private ...
In the past 2 months I ordered for myself 4 multifocal glasses from Zenni. Please bear with me: I must discuss perscription left eye 1.75 (all 4); both eyes - Add 2.50. All orders include AR coating. Order #1 is clear, rimless frame. Total is $88. Order #2 is 80% dark. Total is $47. I didn't like ...
This company has the most ridiculous warranty ever: you must return the glasses within 4 weeks and they refund you 50% — even when it's their fault! But the worst part is: even that insane policy they still refuse to honor. Here is my story. Order # 84653 In April I ordered a pair of glasses from ...
I ordered prescription eyeglasses from Zenni Optical in October (cost $50.85). They were very slow being shipped and so after about 4 weeks I called to check on them. I was told that they should arrive any time. After another week or week and a half I called again. Still no word so I waited. On the ...
Order over $120 of prescription sunglasses. Order was advertised to be 7-10 days. After 20 days, I started emailing and phone the numbers, but did not receive a response until an email about 1 week later. Email said 1 eyewear was being shipped and another was about to be shipped. Would never order ...