I ordered over $1000.00 worth of product from them - Invoice #178692 on April 7. My credit card was charged very quickly for the product. Items arrived, likely drop shipped from various locations, to my home in a most disorganized, but overall quick fashion except for 4 products: A pool liner ...
Efused return, no customer service, employee lied about being a manager. We did research and found out it does NOT state on their site "all sales are final" AS THEY CLAIM! And also found out that they have issued other customers RMA numbers and had the customers ship the product but end ...
Cancelled order within 24 hours but product still shipped after cancelled. Had to pay to return product and had to wait three months for refund. Refund was reduced for shipping fee and restocking fee so order that was cancelled still cost us $180 because www.pooldeals.com shipped after order ...
We ordered a pool reel, canceled within 24 hours. The reel was then shipped after we cancelled, our credit card was charged the full amount and no refund for 3 months. The refund was less shipping and 25% restocking. So we paid $45 to return unopened and then were charged $44 for their shipping ...