I purchased a software program from WORDSMART. I tried it on one occasion and found it to be boring. Thus, when I called to return I was told I would outside the trial period and no return would be accepted. The customer service representative was rude, would not allow me to complete a sentence. ...
I ordered an ACT prep computer program for my son. I had 10 days to look at the product and decide if I wanted to keep it. My son became ill so we went over the 10 days. The program was not at all what was described to us. We paid for this program without a question. They sent me addtional ...
I originally ordered one CD Rom for the ACT improvement for my son and authorized payment to my credit card. Afterwards, I started being charged monthly for additional CD's that I did not order. I sent them back and reported it to my credit card company who temporarily took it off of my account. ...
I too was surprised by Wordsmart. I got a second package in the mail and an unauthorized charge on my credit card. When I called to complain I was told that I should have known I was subsribing to a program when I read the fine print or listened to the rushed blurb at the end of the sales pitch. ...
I purchased a SAT prep program in September for my daughter. All information provided by the sales representative and the website portray the product to be a "single" product purchase. Two months later I discover unauthorized monthly charges on my credit card along with a CD arriving in ...