The product would not work properly. We called for a return authorization. WordSmart customer service person -Elly - asked us to try it again and gave an extension of the 30 day trial period. I agreed. Oops. WordSmart's Elly said not to worry - "even if it does not work we would not need to ...
I returned the packet and it is almost 2 weeks over, they never returned my money. ...
I got totally confused when I found so many bad reviews in usacomplaints.com about wordsmart, because today I called wordsmart customer service during whole morning to get an authorization number for returning the product. However, I cannot hear a word from a customer service representitive but ...
My Mom got an unsolicitated call from a guy named Paul Quintana. He seemed to know everything about us - that I was an A/B student, lived on so-and-so street, went to this particular high school, etc. He said that he was a counselor who was going to help me prepare for the SAT, saying that I must ...
I ordered two versions of the WordSmart program for my husband for the 30 day trial. I asked the lady taking my order about the 30 day policy. For example, what if I didn't receive my package until a week or two after I ordered it? She told me that the trial allows for shipping time and as long as ...
Wordsmart is a big scam who will use your own childs school as an excuss to call. They will make you feel like you need to make your childs test score better by buying into their scam. I agreed to the first package of cds. And was charged 165. My son did not open the box. When you call to cancel ...