I have a home mortgage loan with Washington Mutual and my account is in good standing, meaning I have never missed a payment nor been late with a payment. Washington Mutual failed to send me information necessary in order to complete my tax return for namely the amount of interest paid on my ...
I contacted Washington Mutuals fraud dept on December 23. I noticed on my receipt (which I had to fish out of the garbage because the merchant refused to give it to me at the time) that I was charged $80.10 for a peanut butter & jelly sandwich, instead of the $7.08 it was supposed to be. It ...
I recently received my account statement in the mail and was SHOCKED to find out my interest rate had been raised from 8.99% to 27.72%! When I called and inquired why they had raised my my interest rate they stated that I had failed to make my December 15th payment on time. My wife pays the ...
I have had a visa card witrh WM for about a year with a 9.9% interest rate. I have never had a problem carried a balance of 2500.00 they recently without warning increased my raqte to 17.9%. I contacted the company and they initially gave me the run around, I reported them to the BBB and they lied ...
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I want to share my story with anyone who is banking Washington Mutual. If you are like me, and like to be provided with decent customer service WAMU is not that bank. I understand that my situation had a bit of bad luck involved, but there was absolutely NO EXCUSE why they treated me the way they ...