I called to find out about Vontage's service, I was assured I could keep my phone number I have had for over 13 years - I made it clear, very clear, that was the only way I would sign up. After several attempts to have my number switched over I was told (within a few hours of signing up) it could ...
What a nightmare. I tried to cancel service back in early 2007. They gave me 3 free months. I tried to cancel again after being notified that I have a bill due for the taxes on the 3 months and the next months bill. I have been having problems with my service quality, hence the cancelling. After ...
I made the mistake of trying Vonage 30 day free trial on the assumption that my number could be ported over. Two months later of being enticed to allow Vonage to try and port my number the nightmare begins. Spending hours on the phone with their arrogant customer service, technicians and account ...
I signed up with Vonage and tried the service for a short while and was unhappy with it because the modem would require restarting every day. I would never know if I was able to recieve a call untill it was too late and the caller tried my cell to tell me that they couldn't reach me through my ...
I closed on with Vonage on September 8th. The repetition I talked with never stated that my telephone service was determined by online sites. Brad questioned who did I've DSL with and that I told him it had been Verizon. I also informed him that used to donot wish to change my DSL from Verizon ...
I tried to cancel my Vonage account back in July, and the guy I talked to (after waiting on the phone for 20 minutes) politely told me that if I stayed on for a year, then I wouldn't be charged a disconnect fee. Well, that year just ended on September 21st, so I called to cancel today and someone ...