I purchased the vivint alarm and heat monitoring system in Feb for a 42 month commitment.in Oct I returned from a trip and my air conditioning was off. A service tech came, changed the batteries in the thermostat and the system resumed. I thought there was something wrong that got fixed. I left Dec ...
When I started with APX—now Vivint I was shown the 30-day cancellation policy. That was 5.5 years ago. But after just now canceling due to moving next week, they relate that the 30 days is really just 30-days before the precise date of the "renewal date, " which is one specific day each ...
Contract ended Aug. 28 2012 tried to cancel 3 months advanced notice. They continue to take money from my acc. How do I stop these people. Have had numerous phone calls, sent 2 letters and 4 emails but they just keep taking monthly fee from my account. We need help to solve this problem. ...
APX sold me a honeywell alarm unit. APX became vivint, the unit never worked again, as the contract with honeywell was lost. A vivint tech came out and confirmed the unit was fried and they could not replace it. They agreed to refund me the money they had withdrawn from my account from the date the ...
Vivint will not take responsibility for the actions of their sales people who use scare tactics, unethical practices, and high pressure sales to take advantage of who ever is left at home during the daytime. After I had enough of their crappy system and service I removed it from my home and mailed ...
Vivint will not take responsibility for the actions of their sales people who use scare tactics, unethical practices, and high pressure sales to take advantage of who ever is left at home during the daytime. After I had enough of their crappy system and service I removed it from my home and mailed ...