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Vitacost
Found 16 reviews / complaints
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Vitacost
Terrible customer service

This company may have slightly lower prices than others but it is just not worth the wait for the shipments. I ordered their CSI 4 step skin care products on March 5 and the estimated arrival is after April 2. I was not allowed to cancel this order because "it was being processed". This ...

Vitacost
COMVITACOST company backordered product and billed, product shipped but never received over month past and then send another additional order, I never received the first!

Sir, I ordered Biotivia Bioforte Resveratrol Bio-Enhanced Trans-Resveratrol, from Viacost.com, they put my order on Back-Log and billed me, they then shipped and has been one month and never received, I just got billed again for the second order as per my auto shipment, I emailed them to tell them ...

Vitacost
Bad business practice

I purchased vitamins from Vitacom for two years. They delivered appropriately Then I took advantage of a $10 discount offered on the website. To do so I had to enter my email address twice, credit card numbers and etcetera. That seemed innocuous for they already had that information from my ...


Vitacost
Check the product carefully

In the past 8 months or so, i have had a few problems with vitacost, namely a line of products they sell called nsi, which is nutraceutical sciences, inc. I ordered a bottle of flora-glo lutein which did not have the shrink wrap on it, which is the plastic wrap you see on almost everything. The ...