I went to purchase a LED TV. When finalizing the sale I was VERBALLY told "You can get a refund within 30 days, just be sure to keep the original packaging and receipt". Unfortunately, this is not what your WRITTEN RECEIPT declares. The written receipt, which they have you sign after they ...
My husband and I went to Video Only and purchased a mounting kit that was supposed to fit our Sanyo 42" TV, the person that helped us sold us one that stated up to 37", we questioned him and he said it will fit they have changed the weight limits. He asked what type of TV we had, we told ...
On August 14, I purchased a DVD/surround sound player from the Video Only store at 290 Andover Park East, Tukwila, WA 98188 for a total of $208.04. When I set up the equipment in my home, I found its performance to be unsatisfactory and, on August 16, returned the equipment and requested a refund ...
Purchased a 52inch LCD TV in November. Decided I didn't want to keep it so I returned it after a couple of weeks (12/17). Everything was still in the original factory packaging so they to the merchandise back and said my credit card would be credited. Over 2 weeks later and I am still waiting for ...
Bought a Samsung LCD by the end of November but was told that the tv is on back-order and will be delivered 10 days after my purchase. Ten days later I called Video only asking about why they haven't called me, they said that it is still not in the store. Two weeks later I called, nothing. 3 weeks ...
Please be careful when purchasing anything at this store. My husband purchased a television set for me for Christmas. Because it was a gift, he specifically asked if he could return it if it was the wrong size. He was NOT told the box should be factory sealed. He was specifically told there would ...