I purchased a Vermont Castings Montpelier insert less than a year ago. I was told it would heat my house and burn through the night. I have to fill it during the night and keep it burning all day and struggle to keep the house at 62 degrees. The insert has cracked twice and now the blower does not ...
Propane fireplace thermal coupler on backorder for over a month in the middle of winter. Beyond my comprehension how this can happen. ...
My Montpelier wood inserts blower doesn't seem to have the capacity for which it is rated. The blower comes on for approx. 1 to 1- 1/2 mins. And goes off to cycle again which takes another 5 mins. It doesn't give the time to heat the area it supposed to be rated. It is only 2 years old. ...
My Vermont Castings dealer has had a thermal coupler on order for our Majestic Vermont Gas Fireplace for over a month. At this point, there is simply no way to "make it right". There is no excuse for a dead-of-winter service failure like this. This is our primary heat source. Our dealer ...
I have a VCS 6005 grill! I'm about to double the size of my deck AND put in an outdoor kitchen with two full size grills! My first choice: another vcs 6005 grill from Vermont Castings. However, my existing grill has a knob assembly that is absolutely stuck and breaks the knobs when you try to turn ...
I have a vermont castings difiant model that burns wood and I just want to tell who ever is looking for warmth and does not mind to load wood in and out of the house, then this is the way to go. My home is over 3000 square feet and the house is always 80 degrees. The only problems I ran into where ...