We had a verizon wireless account that we finished with in 2006. We asked for a final bill and they sent one. We paid it and never got another bill afterwards. Lo and behold we ended up with a very small collection on unbilled charges. We quickly called VW and paid it that same day as getting the ...
I, as well as many others, were due for a New Every Two upgrade on a phone this past week. Many had a $100 refund and others, a $50 refund. The phone is the LG enV Touch. The first week the phone was out it was $149 with a 2 year agreement. A week after, the lowered the price the $99. I was due for ...
On Monday I went to the local retails stores to change my phone to the new HTC from Verizon Wireless. After talking to the two retails stores (including the online Verizonwireless over the phone) I left with a weird feeling. According to Verizon Wireless Sales Rep, they CANNOT sell a new smartphone ...
I have been a Verizon customers for years and have had my EnV for almost 2 years. Two months ago I noticed my bills was $50 more than normal, so I checked it out and noticed HUNDREDS of data charges. I am on an old plan and only get charged minutes but they were taking up my 450 minutes. I have ...
I purchased service with Verizon Wireless a year ago and was told that my phone was under warranty for a year. I recently added a line which renewed my contract. I was not told that once you renew your contract that it voids the warranty on your phone even if it's less than a year old. They didn't ...
Verizon Wireless not informing their customers of their replacement equipment policies. I recently ordered a new phone to replace a defective phone. Since the defective phone no longer worked, and not given any return instructions, I through the phone away. Received a phone bill 1-1/2 months later ...