I went over my minutes in my plan. Verizon lets you upgrade your plan retroactively if you go over to avoid paying overage charges, you just pay the monthly rate of the higher plan. I checked my usage and called to upgrade my plan but I was one day late. Instead of paying $20 for the higher plan, ...
This $9.99 Charge appeared on my Verizon bill as "Premium Messaging" on one occasion. My billing period ran from 9/2 - 10/1. I checked with Verizon and was told to go to this website. ...
I have been ripped off and over billed every month since I switched to this carrier. My first month's bill was over $800.00 and I had an unlimited plan and paid cash for my phone. The retailer took my money and never provided my phone. The store was taken over by corporate and no refund. They said ...
Verizon Wireless is trying to charge my account and put me in collections for a cellular phone that they allowed my mother to order on my account as a replacement phone for her defective phone. My mother's name is not on my account to begin with so the Verizon store that she went in to never should ...
A few weeks I was switching one of my 5 family share phones out. The old phone was a Blackberry Curve. The new phone was a Samsung Galaxy. Both being smartphones, I thought this would be an easy swap. Only to discover that I was being charged some mysterious extra internet fee for the Blackberry - ...
I was induced to subscribe to home phone service via Verizon Wireless... Sales manager said in his "pitch" I had 30 days to test. Not true as contract stipulates 14 days. Now I am committed to a service agreement for 2 years. A service that is unusable from my residential location in this ...