Not sure why Verizon is still billing me long after my cell phones were shut off. But every month they send a bill it gets larger and my cell phones are not active. ...
Verizon representatives at the call center in Tampa, Florida, misinform, mislead, or lie to customers resulting in additional charges to you, the customer. Talk to three reps and you'll probably get three different answers. This is so common, that I now call three times, and talk to three different ...
Last year I check to see when my contract ended with Verizon Wireless and was told this April. But I was having trouble with my old phone so they convinced me I should upgrade. I choose the cheapest phone. Now when I canceled my service I am told I need to pay early termination fee of $175. By ...
I signed a two year contract with Verizon Wireless which offered 400 free anytime minutes, free weekends and nights, all for $39.95 plus applicable taxes. Upon receiving my very first billing, Verizon had added multiple fraudulent charges. I immediately contacted them and was told the billing ...
This is a copy of the letter I emailed to verizon wireless after talking with them on the phone and finding out that they have a complaint dept. After speaking with them on the phone I got my phone service with a $100 security deposit! 3/15/06 I went into the Plymouth N.H. Store this morning around ...
Do not use Verizon - they are thieves. My flip phone broke when I dropped it - they refused to replace it, or substitute a refurbished phone. Then they refused to stop my plan without the $175 "early termination" ripoff. Then they billed my plan for 3 to 4 extra months, then they sent ...