I have made eight e-mail inquiries and only one was answered - they said there was a computer problem (never said what they would do) also faxed info three times and they will not answer my questions. I contacted the BBB and urbanq would also not answer their inquiry. I am now filing a compaint ...
I purchased several items from UrbanQ in April and I received the merchandise. I then sent in rebate forms for the merchandise. I only bought merchandise where the prices were reasonably in line with retail, because I was aware of the escalating problem at CyberRebate, which charged exorbitant ...
Returned 2 items to them last February with the rac# they gave me. Have emailed them countless times since they don't give a phone number. Was at one point told by George that, yes they did receive my return, but they refuse to credit or refund momey. Now they totally ignore email contact. Marilyn ...
I have communicated with this company so many times it is ridiculous. I was supposedly sent a rebate check last September and have yet to see it. I wish I had visited this web site before I placed an order. I would still have the money in my pocket! Ruth newton, North Carolina ...
I ordered as directed, from Urbanq.com. Items (overpriced) were charged to my credit card with the understanding that I would get a Q-Bate"check within 10-14 weeks, if I had followed all of their rules, which I did. For a few months it worked exactly as described. THEN it began taking longer ...
I have been waiting over a year for my rebates. I reported them to the BBB, but recieved no halp. Everyone now and then I send Urbanq an e-mail about my situation, asking them when I will get my rebates. They only send me excuses. Here's one of their excuses: "Dear Heather, Thank you for ...