I went online to Urban Florist which was at the top of the google search for florist. They are based out of BC. The only number they have is 888-244-4531 an no one ever answers the phone. If you try to place a new order by phone it goes into a continuous circle to hit 1 for new orders and when you ...
I ordered flowere for my wife for Valentine's Day and by 5:30 when they had not been delivered I tried to contact Customer Service. After about ten to fifteen minutes my call was disconected due to "unexpectedly heavy call volume" I called back and this time I waited about one hour and ...
Urban Florist double billed my account N Vancouver, British Columbia. I want my money back. I faxed over my bank account transaction where theyu double billed me. They said they received my fax. 2 days later some one else called and said they said they never rec'd my bank account fax. How can one ...
I ordered a basket on December 9 for delivery on Dec 21. When it hadn't arrived by Dec 20, I called Urban Florist and she told me there was a computer "glitch", but that it would for sure be delivered in time for Christmas. The basket was delivered on December 30, ten days later than it ...