Two UPS employees arrive at my residence between 7h30pm - 8h30pm and ask if I ordered an iPhone 4s because there is someone who misplaced this order, but these two looked suspicious because at this hour of the evening UPS doesn't deliver? Right? When arguing with them and went to lock my front door ...
I've been requesting help from the staff at the Staten Island location that's responsible for delivery in my area, and they keep disrespecting me on the phone also hanging up on me numerous. The comments they make is I can't help you take it up with driver. We are going to return you package stop ...
I've ordered an item from Amazon. UPS is the carrier. I tracked my package and it said that it was en route. The scheduled delivery was November 23. I waited for my package. At 6:20 pm of that date, I tracked my package in Amazon and it said failure to deliver secondary to external factors. I ...
UPS in all of this new age technology and advance global business practice UPS still falls behind the rest in the area of customer service. We work for a Property Management Office located inside of the actual building. It is not a make-shift office it is a real business. However UPS will not ...
I see all of these commercials about UPS Logistics and how wonderful they are. I get notices on my door that there will be a package here for me X Before 10:30 X Between 10:30-2:00. That's a pretty big window and people have to work! I couldn't take a day off to get a package, I just figured I'd ...
I ordered a product from Best Buy and entered the street address wrong by 3 numbers. The package was shipped and delivered then returned to UPS who changed the address to a "researched" address and tried again. I discovered the error and called UPS and Best Buy to update the address. UPS ...