I boarded my flight from Gillete, WY to Denver, CO on time only to be delayed for 45 minutes or more on the tarmack due the plane being to heavy with fuel. The pilot stated that we had burn off fuel and should be delayed 10 minutes. So for 45 minutes we sat there with the engines running burniing ...
I was escorted off flighgt 1726 to Newark from San Diego on April 10 due to sticking up for myself to a rude, eligerent gate person. I was NEVER given the opportunity to defend myself, in fact was told my side of the story was "irerelevant". I want, at the very least, my airfare refunded. ...
Due to an entry error on my flight reservation, I was told by the rep that in order to apply a credit due, she would have to re-enter a new reservation, which would bill my prepaid debit card a 2nd time but that original transaction would be credited to my card at midnight that same day (3/31). I ...
We booked 5 seats from Springfield to Jackson, WY months ago. The route sent us from Springfield to Denver to Jackson. About one week before departure, they notified us that our original flight was cancelled. They went ahead and rescheduled us to go from Springfield - Chicago - Denver - Jackson, ...
I was terribly discriminated and threatened by United flight attendant Dustin on flight UA3507 (from Chicago to Omaha) on February 9. I requested a cup of OJ and a cup of water when drinks were served. Dustin refused to offer me water. Below are the ridiculous lies that he gave to me: *He said that ...
Dear Glenn: I wanted to share with you my recent AND last, mind you, flying experience with United. Let me take you back to December 24th (Saturday) 2011. Everything was going well. I woke up on time; I was happy and excited to be spending time at my parents house in Carmel, California. It was ...