When purchasing new furniture, the salesperson offers a full replacement 7 year warranty for another $199.00. Sounds like a good deal and you add it to the purchase price because you want to protect your $2500.investment. The salesperson does not tell you that you have to report any defect within 5 ...
Ultra Shield sells lifetime warranties for new furniture purchases however they do whatever it takes to avoid actually warrantying anything. Buying their product was a waste of time and money and their business practices are aggravating and offensive. The second the woman on the phone realized I ...
I bought a sofa, loveseat, automan from Roomfull Express about 3 years ago. I was told by the salesman that if I purchased this warranty that my furniture would be covered for 10 years for any tears or any damage to my furniture. I purchased the warranty on all three items. I sold my parents house ...
I reported a claim with Ultra Shield that was covered under my policy. I was given "initial steps" to clean the area, and report back within 72 hours. I did. However, since "within 72 hours" fell on the weekend, I had to leave a message that my stain was still present. I never ...
I paid for a 10 year warranty on fabric protection fro Ultra Shield. I called them less than 24 hrs after the stain occurred. On their pamphlet it said that pet bodily fluids are covered. When I called and explained the stain and situation that happened to my couch cushions, I was put on hold and ...
I put a claim in and took them 7 months before it was fixed. The company didn't even fix the issue the furniture department store apologized and stated that they have issues with this company all the time and ended up replacing the burns for them. I tried placing another claim after 5 days of ...