I ordered online 1/16,1/18 email to cancel (it says rsponsed in 24hr) emailed in the morning 1/19 later that day around 7p got the automatic message that it shipped Today is 1/24 still have not had a response nor product. I will be telling everyone I know of my BAD experince I think online customer ...
I had placed an order earlier today, 08/19, and I had made sure everything was correct before pressing submit, but some how my shipping information was changed. Within 2 hours of placing the order I called Ulta's customer service and requested the address be changed. The woman told me that Ulta ...
On Oct. 17, I placed an order on line at Ulta.com. The incentives were great, and I was looking forward to using some of the free items for gifts. Ten days later I still had not received the items. My account information showed that the order was being processed. I contacted customer service by ...
This order was confirmed. It was not sent. And unless I had contacted the customer service associates, I would never know it wasn't going to be sent. Now I see that quite a few people are dissatisfied with the way Ulta does business and I wonder why they are allowed to stay in business and treat ...
Poor customer service They over charged me on a online order. Ticket number 844037. ...
They had a sale, so they say the tech dept, could not correct the price on line and they do not take phone orders. Told to order a full price and the will credit account when items ship. Did this on 10/31 and as of today 11/20 amd many phone calls stil no credit. THey owe me 162.38. I will NEVER ...