I went with Ulta for my wedding requirements. First, I needed my hair colored and outlined. Our only specific demand was moderate brown hair— NOT DARK. Nicely. Dark is exactly what the fool colored it. She was later cleaning my hair natural with this specific item they contact a Malibu attempting ...
I ordered a few products from ULTA.com as Christmas gifts for my friends. I got completely different items shipped to me. Called customer service, they read from a script, was of no help. Took all of the items to an ULTA store, they could not help me either. There's some discrepancy between their ...
I am so lovin the Salon at Ulta in Wichita Falls! The girls are so nice and it is managed great, organized and I always get the best customer service. I have been going since they opened and everytime I love my haircuts and color better and better. It is also a fun salon. You get get great hair and ...
I tried to redeem a coupon at Ulta on Concord Pike in Wilmington, DE for an Oscar Blandi cosmetic. This is a coupon sennt to me, with my name on it and my address as a Preferred Customer. They said I could not redeem it because the coupon said it was no "hair artistry brands" were ...
Hair color NOT what I wanted - shade of red (Danika was surprised it was red); went back following month, initially lt brown w/highlights:) 1 wk later, back to red - argh! Called to talk to Danika about it and was put on hold too long so I disconnected. Apx $300 spent - expensive mistakes! ...
I ordered merchandise from Ulta and it was damaged by UPS. UPS returned the items to the company. I never was notified of what happened and had to track the package to learn of the damage and the return. I then contacted "Ulta customer service" via e-mail 3 times with no response. Next, I ...