This software company has to be the worst company ever. At the beginning of tax seaon, I knew we had gotten burned. They never fixed the first problem from when it was two weeks into tax season before we could send in our first return. Customer service leaves you on hold while they go on lunch. Its ...
TRX Pro software is the worst. This tax season has been a nightmare for me. Here it is the 22nd of March and I am still waiting for them to release state forms so that I can efile my DC clients. They are incompetent from the CEO to the programmers to the customer support staff. There hold times for ...
I've used this software for 3 years without many problems. There software was low priced and as a new preparer I only had a few tax clients. I purchased there 2012 tax software again only to find out after the purchase that they no longer included state software in the package. A fact that they ...