I feel really upset after having some bad experiences with this company. Rigth now i have completed 1hour waiting for any costumer service representative to receive my call. They do no care about any costumer, not even after purchasing with them. I even had time to write this review. I had booked a ...
Listing online says rooms at have kitchens - now i find out (from the hotel that it is wrong - none of their rooms have kitchens). The hotel checked on travelocity and saw that it advertises kitchens in the rooms and now i am stuck trying to fix this... I wonder if they forgot to turn on their ...
This was my first time dealing with Travelocity.com to book my plane tickets. Will NEVER do that again. They always put you on hold for long periods of time, the operators don't seem to have answers to your questions, they charged my credit card "by mistake" and I've been fighting over ...
My mom has been diagnosed with colon cancer so I am trying to get a refund for a cancelled flight and a bereavement discount for my next trip. So I asked to speak with a supervisor I was put on hold 20 minutes later rep cam back and said supervisor was still on phone. I informed him this was my ...
I called Travelocity while I was booking my reservation online because I wanted to see about later check outs. I spoke with a man named "Gary" and requested 3 times to be transferred to someone I could understand. He declined and when he quoted me a price it was $10 more than what I had ...
Friday, November 8th, I went online to book a hotel in Ecuador (through Travelocity) for three nights. The transaction was DECLINED. I then called Travelocity to make the reservation in person. That was successful. One of your agents called me later that Friday and said she found a duplicate online ...