Like many other people out there, I recently booked a round-trip Alaska Airlines ticket through Travelocity.com. Unfortunately, my grandmother's condition (she was terminally ill) took a turn for the worse and I had to fly home earlier than my original flight date. I called the Travelocity customer ...
Here's a copy of the response we received when we questioned Travelocity about their "guaranteed lowest rates". The clerk at the hotel advised us had we booked at their website the room rate would have been $163.00 instead of the $199.00 guaranteed lowest rate provided by Travelocity. ...
Booked flight from Los Angeles to Frankfurt and back to Los Angeles through Travelocity. Return flight leaves from Frankfurt at 8 am on Lufthansa to London. Connecting United Airlines flight leaves at 11 am in London. I asked United as well as Travelocity and Lufthansa if I could check in in London ...
Travelocity acted legally, but unethically. I had a pre-pay registration for 2 nights hotel for 1/23/04 (Trip ID 736985656988). An ice storm kept me from keeping it. I immediately called Hannah at Travelocity who told me that they would not charge me if the hotel did not charge them. The hotel ...
This is the report I filed with Travelocity re: New Orleans Grand Palace Hotel 3/10/05-3/13/05 as mentioned in the complaint. Technically, you are not responsible for the delayed flights both to and from the conference but, it was inconvenient and added to my frustration. The New Orleans Grand ...
I am writing to you concerning the disputed charge on my visa card by Travelocity dated February 8. Ramada Inn Ltd. West in Flagstaff, Arizona agreed to cancel our reservations for February 18 thru February 19 at 8:45 AM on February 17. The cancellation number is 161282, given by an employee of ...