I purchased 4 tickets through Travelocity in July. We missed our flights and they were non refundable. I was given 4 credits which need to be used each by the party the ticket was issued to. On Dec. 2nd I clld and made 2 reservations. I was given the credit plus charged a $200.00 penalty for @ ...
I booked a flight from RSW to PDX for a good price. That night I receive an email indicating that I needed to call Travelocity customer care as there was a problem confirming the flight with the airline (right), which I did promptly. The customer service personnel is obviously outsourced to India. ...
I booked a flight with Travelocity for travel on Continental Airlines. I was charged $14.99 for their service fee. Later, I changed my flight and was billed $30 service fee, plus $56.00 more than Continental would have charged me for changing the flight. A call to Travelocity's no customer service ...
Travelocity failed to notify us of a schedule change on one leg of our trip from Kansas City to New Zealand. We got to the KC airport to find that the only flight that day to Los Angeles with that carrier had already left. We had to purchase tickets with another airline for $1,954 so that we could ...
I booked a 4 day trip to Las Vegas from Cleveland for my honeymoon. The flight to Las Vegas was cancelled due to weather and rescheduled for the next day. Continental was great in getting us on the first flight out the next morning and even upgraded us to first class and gave us a voucher for the ...
I made a hotel reservation through Travelocity on June 23. I had a long flight and needed to rest before my business meeting the next morning. I walked into the hotel around 9pm. The clerk told me that they have no record of my reservation and are full tonight. I showed him the proof of my ...